
I had a great experience with Smooth Waters Plumbing . Samuel came within hours of my call and fixed my Reheem tankless water heater. He was honest, knowledgeable and made sure he didnt leave without answering all my questions. I even took advantage of their annual maintenance program which pays for itself. Highly recommend Thank you Samuel and Smooth Waters.
I called Smooth Waters Plumbing after getting another Midlands HVAC Plumbing Company in the Midlands to look at repairing or replacing my natural gas water heater. When they came back with a quote I called Smooth Waters Plumbing to come to my house to provide a second quote. Their pricing was not only fair, but significantly lower than the first quote. The serviceman tech Matthew was polite, professional, efficient and installed a tankless water heater for about 800 LESS than the quote from the first company. If I ever have a Plumbing issue, I wouldn't hesitate to use their services again.
Kenny was a great tech. He explained every step of what he was going to do and his work was awesome. Would definitely call Smooth Waters again.
Samuel was very professional. He came in and observed the issue, made recommendations and installed a new garbage disposal promptly. He was very considerate of our home and left no mess. Nice job Samuel and Smooth Waters. I will definitely use you again for any plumbing issues in the future.
We had an emergency and they worked their schedule around so we could have someone come out to our home.
Smooth Waters Plumbing provided excellent service at our office They replaced the hot water heater quickly and efficiently, with no disruption to our workday. Tyler was professional, courteous, and made the whole process stressfree. Highly recommend them for anyone needing reliable plumbing service
They called 1st and asked about the situation. When they found out we didn't have any water they made us a priority. That speaks volumes in itself. The person that did the work explained everything step by step. He was professional, courteous and kind.
Very professional and fast. Gave an estimate and stuck too it. I would use them again.
Tyler is knowledgeable and patient. Tyler explained all my options and exactly what he would be doing step by step.
Very professional and pleasant.
Service was quick and efficient. Thsnks
From the lady I spoke on the phone with to schedule my appointment to Matthew who came to my home and fixed the leak in my bathroom which was leaking through my ceiling, Smooth Waters was friendly, reliable, professional and fair priced. I will definitely use them the next time I have a plumbing need in Gilbert, SC
Will absolutely use Smooth Waters Plumbing again The office was very helpful in quickly scheduling my appointment and stayed in contact when an earlier appointment became available Tyler was on time, friendly, thorough in explaining my options and quick once he got to work. He even showed me a feature on my sink that I didn't know I had
After interviewing 4 other plumbing companies for estimates on our whole house repiping, Tyler from Smooth Waters walked my house with me and approached every Issue in a positive and straightforward way. I had plenty to compare his recommendations to at that point.Every other company had a different approach that was going to leave major damage to my home after the Plumbing was done. They all said that we need massive repairs to walls and roof, etc.Of course there is some Drywall work that has to be done after this type extensive plumbing, but believe me, Tylers recommendations involved far less damage to our home.I was so impressed with how Tyler approached each fixture in a way that was effective and protected our property.Smooth Waters pricing was fair, as I had many estimates to compare it with.Tyler and his team, Kenny and Neal, worked so hard and were so conscientious with the work and the cleanup. We were very impressed all the way aroundThe work is now done and we are extremely happy with the solutions and pricing that they came up with, therefore, we highly recommend Smooth Waters Plumbing
Excellent service Would recommend this company to anyone with plumbing issues. Technician was very knowledgeable and very respectful.
Very responsible, a little pricey but because they came from Lexington to Warrensville SC. I can understand.
Kenny arrived quickly, was super nice and explained everything clearly. He then quickly made repairs, cleaned up and had me inspect everything to make sure it was acceptable. I could not have asked for quicker or more friendly service.
Very thorough and didnt try to oversell
This company is very professional. They did amazing work. They were fast on time And respectful of our property. They really worked with us to get the job done Quickly. I will definitely call them again for any work we need in the future. Samuel was the main person helping us , hes very knowledgeable, honest and hardworking. We have a narrow crawlspace, and those guys were under the house for two days maybe more in rainy conditions and extreme temperatures and they never slowed down.
Smooth Waters Plumbing is always professional and prompt. Even when there is something unexpected that comes up during a repair, the staff follows up to ensure that all your needs are met. The professionalism and followup is rare these days. We appreciate the personal concern Smooth Waters Plumbing shows its customers.
Kenny was very professional, knowledgeable and efficient. Thank you for the quick response.Highly recommend Smooth Waters.
Kenny was very nice and perfeseinal.
Will do after job completed
Very good customer service. And work quickly. Highly recommended
i would recommend Smooth Waters for any of your plumbing needs. Samuel did an excellent job replacing my water heater. He also advised of a good company to handle the water damage. I will be calling Smooth Waters for future plumbing jobs and will be recommending them to others.
Mathew has been Very efficient
Mathew has been Very efficientAmazing thanks for your patience
Great to work with very professional.
Great service super polite and kind. They were very upfront and honest about pricing and work.
Smooth Waters was fantastic. The tech was polite, courteous, and informative. He was honest about my options and forward with pricing. He managed to fix up my issue quickly, and then gave me a referral for a water damage restoration company. They have a preferred members plan, which I probably won't do, but I'll be honest I think they've earned a loyal customer. Highly recommend Smooth Waters.
Excellent service from initial phone contact to inquire about services to services being renderedI highly recommend I called after eight this morning and they had someone here before noon. This is exceptional service
Can't recommend them enough Super prompt service, honest pricing, and good Godly people. More businesses should operate like they do, they are a great example for the community
Service Tech was very polite and professional.
Matthew and Neil sorry if I got your name wrong were very polite and respectful. They worked quickly to get the issues corrected. Thanks for sending them my way and for bringing the best plumbing company around. second time I have used Smooth Waters
Their plumbers were very prompt and knowlegible. They knew exactly what needed to be done and how to accomplish it. Excellent work and cleaned everything up. We will most definitely call Smooth Waters Plumbing again should we have a plumbing issue.
The technicians were prompt was very knowledgeable on the problem, also polite courteous
Tyler was great Explained our options and prices clearly. Was fast, clean and effective.
Amazing company and service
Kenny was very helpful and did a great job diagnosing my system and understanding my concerns. Very happy with his work and appreciate his help...
Excellent Job and Very Thorough