Reviews

Our family was very pleased with prompt response of Smooth Waters PlumbingConsistent, professional communication throughout their serviceExplained needed repairs in easy to understand terms various repair options free of any high pressure sale gimmicksOur plumber was Sam and I was impressed with the quality of his workmanshipI love supporting local family owned businesses we would definitely recommend them for your plumbing needsThanks Smooth Waters Plumbing. We have hot showers again

Had to replace a hot water heater that was incorrectly installed. Save yourself a lot of trouble and call Smooth Waters Plumbing. Samuel and Tyler are incredibly polite and helpful, and this plumbing service wont add on a lot of unnecessary costs.

Smooth Waters was great with communication and service was on point. Showed up early and got the job done.

Excellent service I was informed of everything that was going to be done ahead of time and given an approximate price before any WORK was done. I would recommend this company for any Plumbing that may be required in your home or business.

Thanks for great service and prompt repairs

This company is top notch They are professional, thorough and respond same day

Came when we needed them, fast quotes with options, finished the job same day. Good workmanship, highly recommend.

Arrived on time, very courteousprofessional.

Matthew did an excellent job on the repairs. He was professional, knowledgeable, polite, and patient. You all should give him a big bonus.

Very good service and reasonable price.

Smooth Waters responded quickly when we called. The repairman was on time and called when he was on his way. He took his time with the inspection and thoroughly explained everything that was going on. He was courteous and kind.The repair work was completed in a timely manner and the cost was a fair price.

Tyler and Neil were very courteous, professional, and knowledgeable. The job fixing a backflow leak turned out to be a bit more involved than originally anticipated, but they did not increase the service fee and kept a very positive attitude the whole time. Highly recommend this group, as they are one of the few in the area that is still locally owned and operated.

Samuel was excellent of fixing my plumbing problem it took a bit but he got the job done thank you so much Samuel

Thank you great service

Great company to deal with. Matthew was knowledgeable and professional. Was easy to get the work scheduled and completed timely.

Great job.

Excellent service, communication and quality with fast response and same day installation. From the first contact with hot water issues to scheduling initial appointment to then getting estimates for new tankless water heater to installing the water heater the same day, communication was excellent, and response times were fast. Tyler and Neil were extremely professional, and also communicated extremely well. Cant say enough good things.

5 star experience..so glad to have found Smooth Waters to repair and replace a sump pump system for my house. Tyler was such a big help in explaining my situation along with answering all my questions. He explained the options I had and the pros and cons of each one. After making my decision, Tyler and Neal were out early the next day and did an amazing job. The new sump pump was an upgrade over the system I had and also included some electrical work for the pump with an alarm included if the pump was down or not operating. They were great to work with and I would highly recommend them for any plumbing need or situation. Thanks guys, I really appreciate the job you did

I had a great experience with Smooth Waters Plumbing . Samuel came within hours of my call and fixed my Reheem tankless water heater. He was honest, knowledgeable and made sure he didnt leave without answering all my questions. I even took advantage of their annual maintenance program which pays for itself. Highly recommend Thank you Samuel and Smooth Waters.

I called Smooth Waters Plumbing after getting another Midlands HVAC Plumbing Company in the Midlands to look at repairing or replacing my natural gas water heater. When they came back with a quote I called Smooth Waters Plumbing to come to my house to provide a second quote. Their pricing was not only fair, but significantly lower than the first quote. The serviceman tech Matthew was polite, professional, efficient and installed a tankless water heater for about 800 LESS than the quote from the first company. If I ever have a Plumbing issue, I wouldn't hesitate to use their services again.

Kenny was a great tech. He explained every step of what he was going to do and his work was awesome. Would definitely call Smooth Waters again.

Samuel was very professional. He came in and observed the issue, made recommendations and installed a new garbage disposal promptly. He was very considerate of our home and left no mess. Nice job Samuel and Smooth Waters. I will definitely use you again for any plumbing issues in the future.

We had an emergency and they worked their schedule around so we could have someone come out to our home.

Smooth Waters Plumbing provided excellent service at our office They replaced the hot water heater quickly and efficiently, with no disruption to our workday. Tyler was professional, courteous, and made the whole process stressfree. Highly recommend them for anyone needing reliable plumbing service

They called 1st and asked about the situation. When they found out we didn't have any water they made us a priority. That speaks volumes in itself. The person that did the work explained everything step by step. He was professional, courteous and kind.

Very professional and fast. Gave an estimate and stuck too it. I would use them again.

Tyler is knowledgeable and patient. Tyler explained all my options and exactly what he would be doing step by step.

Very professional and pleasant.

Service was quick and efficient. Thsnks

From the lady I spoke on the phone with to schedule my appointment to Matthew who came to my home and fixed the leak in my bathroom which was leaking through my ceiling, Smooth Waters was friendly, reliable, professional and fair priced. I will definitely use them the next time I have a plumbing need in Gilbert, SC

Will absolutely use Smooth Waters Plumbing again The office was very helpful in quickly scheduling my appointment and stayed in contact when an earlier appointment became available Tyler was on time, friendly, thorough in explaining my options and quick once he got to work. He even showed me a feature on my sink that I didn't know I had

After interviewing 4 other plumbing companies for estimates on our whole house repiping, Tyler from Smooth Waters walked my house with me and approached every Issue in a positive and straightforward way. I had plenty to compare his recommendations to at that point.Every other company had a different approach that was going to leave major damage to my home after the Plumbing was done. They all said that we need massive repairs to walls and roof, etc.Of course there is some Drywall work that has to be done after this type extensive plumbing, but believe me, Tylers recommendations involved far less damage to our home.I was so impressed with how Tyler approached each fixture in a way that was effective and protected our property.Smooth Waters pricing was fair, as I had many estimates to compare it with.Tyler and his team, Kenny and Neal, worked so hard and were so conscientious with the work and the cleanup. We were very impressed all the way aroundThe work is now done and we are extremely happy with the solutions and pricing that they came up with, therefore, we highly recommend Smooth Waters Plumbing

Excellent service Would recommend this company to anyone with plumbing issues. Technician was very knowledgeable and very respectful.

Very responsible, a little pricey but because they came from Lexington to Warrensville SC. I can understand.

Kenny arrived quickly, was super nice and explained everything clearly. He then quickly made repairs, cleaned up and had me inspect everything to make sure it was acceptable. I could not have asked for quicker or more friendly service.

Very thorough and didnt try to oversell

This company is very professional. They did amazing work. They were fast on time And respectful of our property. They really worked with us to get the job done Quickly. I will definitely call them again for any work we need in the future. Samuel was the main person helping us , hes very knowledgeable, honest and hardworking. We have a narrow crawlspace, and those guys were under the house for two days maybe more in rainy conditions and extreme temperatures and they never slowed down.

Smooth Waters Plumbing is always professional and prompt. Even when there is something unexpected that comes up during a repair, the staff follows up to ensure that all your needs are met. The professionalism and followup is rare these days. We appreciate the personal concern Smooth Waters Plumbing shows its customers.

Kenny was very professional, knowledgeable and efficient. Thank you for the quick response.Highly recommend Smooth Waters.

Kenny was very nice and perfeseinal.

Will do after job completed